1 hour ticket response
DNA HOSTING’s team of support engineers is committed to supplying quick answers to all your questions. We’ll review your client support ticket the moment it’s been delivered and will reply back with a solution to your problem within maximum 1 hour after the technical support ticket submission. Actually, our average technical support ticket response time is twenty minutes.
A First–Rate Help Desk Service
We’ve got a team of web hosting support technicians who will be happy to reply to all your queries every time you need help. The majority of our technicians have several years of experience in the shared website hosting plans realm, so you can always depend on prompt and appropriate answers to your inquiries.
A User–Friendly Help Section
Built into the Control Panel is an easy–to–navigate Help Center, which includes a variety of information sources. You can browse through a regularly updated knowledgebase offering web hosting account management articles and web site administration articles, watch the how–to video tutorials or take a glance at our F.A.Q. section.
