• 1 hour ticket response
  • 1 hour ticket response

  • DNA HOSTING’s team of support engineers is committed to supplying quick answers to all your questions. We’ll review your client support ticket the moment it’s been delivered and will reply back with a solution to your problem within maximum 1 hour after the technical support ticket submission. Actually, our average technical support ticket response time is twenty minutes.

  • Top quality support service
  • A First–Rate Help Desk Service

  • We’ve got a team of web hosting support technicians who will be happy to reply to all your queries every time you need help. The majority of our technicians have several years of experience in the shared website hosting plans realm, so you can always depend on prompt and appropriate answers to your inquiries.

  • Intuitive help center
  • A User–Friendly Help Section

  • Built into the Control Panel is an easy–to–navigate Help Center, which includes a variety of information sources. You can browse through a regularly updated knowledgebase offering web hosting account management articles and web site administration articles, watch the how–to video tutorials or take a glance at our F.A.Q. section.