Customer Support Channels
A 1–hour Response Guarantee
Our company offers a 1–hour answer guarantee with all of our shared website hosting plans packages, meaning that every single advice request you submit is going to be responded to within one hour maximum. Our support team members have been trained to immediately solve any case and to supply you with well timed advice on any trouble that you may have.
A Top–quality Support Service
You’re able to write to us 24x7x365 with any question you have got relating to DNA HOSTING’s offerings. We’ve got consultants working continuously to deliver help and support anytime required. You’re able to use the ticket system or post a message at any time, alternatively you can grab the telephone or use the online chat within working hours.
An Intuitive Help Section
If you need guide while operating within the Control Panel, you’ll be able to always click on the Help control key and find your query in the selection of content articles that will pop up. We have also turned a number of the posts into video lessons. The collection of video tutorials will come up if you select the Videos key located in each section.