Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Control Panel you’ll find an in–depth Help section offering various articles and commonly asked questions. They are answered by our support team of skillful techs. Simply fill in your question and our clever platform will give you the most appropriate answer.

  • Top quality support service

  • How–To Videos

  • We have prepared a selection of instructional video tutorials that visually explain how you can sort out a typical issue associated with your shared website hosting plans account. You’ll find the video clips in the Help Center section.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 client support service with a sixty–minute response guarantee. A team of capable technicians will be available to you to answer all the inquiries that you could have. During non–busy hours, a response will be supplied in even less than 20 minutes.