24x7 Support

24x7 customer help

DNA HOSTING’s staff of trained technicians is working 24x7 for any kind of requests that you may have as related to our semi-dedicated plans. Whether you need help or have a really serious difficulty to solve, we are here to help you. You can write to us by using electronic mail or through the ticket platform. An one–hour reply is warranted. You could also phone us over the phone or employ the online messaging support during company hours.

24x7 Support

SSH Access

Free of charge SSH access for your server

Our semi-dedicated plans come with SSH access, which allows you to work directly with the server, without needing to use the Control Panel. It will be easy to interact with your data files, databases, email and all things associated with your websites. As you share the web server with just a couple of other consumers, you’ll not have root privileges to change the server’s settings.

With the smaller plan, SSH access rights are provided as an extra service, whilst with the bigger configuration it comes as a no cost incentive.

SSH Access

Free Dedicated IP

Completely free dedicated IP address for your machine

A dedicated IP address is provided free of charge with the semi-dedicated 2 server set-up. You’ll be able to put it to use as soon as you gain access to the Control Panel. With a dedicated IP address, you will have the ability to improve the uniqueness of your web site, to promptly set up an SSL certificate for your website, and even configure your individual name servers that will point to your individual IP address.

And additionally, if at any moment you want an extra IP address, you can get it at a promo price straight from your Control Panel.

Free Dedicated IP

Database Manager

A 1–stop data base control solution

With the Databases Manager integrated into the Applications Installer, you can speedily and successfully control all your databases. You are provided with the option to generate spanking new data bases with just a few clicks. What’s even more, we deliver thorough MySQL usage statistics which will show you your most often used databases.

Also, we have created a tool that allows you to backup all of your databases with just a single click, without having to log in to the phpMyAdmin user interface.

Database Manager

  • Service guarantees

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  • No service charges and a 99.9% availability guarantee with each semi–dedicated server. No–charge Control Panel with unrestricted hosted domains.
  • Compare our prices

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  • Check out DNA HOSTING’s costs and choose the perfect semi–dedicated server for your growing web sites. Advance to a more powerful server configuration with only a click.
  • Compare Semi-dedicated servers
  • Contact Us

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  • Get hold of us at any time by email or via DNA HOSTING’s Control Panel built–in ticketing system. 1–hour reply time warranty.