Live Chat Support in Shared Website Hosting
Along with the phone and ticket support, we provide live chat support too. You can get in touch with us every single day, which includes holidays and weekends, and we will give you more info about the shared website hosting plans that we provide if you are not a customer yet, or about common and billing questions if you already have a user profile. Although for entirely technical matters you will need to open a ticket to our technical assistance team, as such issues will require extra time to be taken care of, you may still get in touch with us through the live chat for some technical details. For example, we will help you set up an email address in your email client or troubleshoot numerous problems, saving you considerable amount of time. Even when our phone lines are already off for the day, you can speak with a live person.
Live Chat Support in Semi-dedicated Servers
When you use the live chat support service that we provide with our semi-dedicated plans, you're able to find the replies for any questions you have or have numerous troubles resolved in no time. The chat service is accessible each and every day, so you are able to contact an agent even on holidays and weekends. If you're unsure which package would be better for your web sites or if our revolutionary cloud hosting platform matches some system requirements, you can join the live chat before buying anything. If you're a current customer, you will be able to get more information about account settings, billing issues as well as various common tech issues you may have, for example in case you are unable to set up an email account in a client on your computer system. The live chat will save you a lot of time regardless where you are or when you get in touch with us.