A lot of people who begin using their very first hosting account, or switch companies, often have questions in regards to how specific tasks are executed or run into predicaments when setting up various things, including emails, website settings, etc. That is why, lots of providers have prepared documentation with the most standard questions and problems so as to help their clients obtain info swiftly and seamlessly. Consequently, the help desk support staff members can concentrate on real problems that some customers may be facing, as the solution for the smaller things will already be available online and customers will be able to easily solve them without having to get in touch with the technical support staff. Having exhaustive documentation is critical, especially for new users without any practical experience at all, since the hosting service involves a lot of features and lots of individuals can get puzzled about what action to take. A good knowledge base can both help you complete the operations that you wish and get to know how the hosting service functions as a whole.

Extensive Online Documentation in Shared Website Hosting

Our shared website hosting plans come with an exhaustive knowledge base where you can find info about all the predicaments that you could stumble upon and their resolutions. You can learn how to create and administer an electronic mailing list, how to use an .htaccess config file, or how to continue in case the settings of your mail client are accurate, but nonetheless you are unable to send emails, for instance. We have tried our very best to be as thorough as possible and to cover all possible options in order to save you time and to present you with different solutions for every single problem. The knowledge base comprises educative articles too – both general ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia Control Panel. You can find relevant articles about particular features and functions in each section of the Control Panel, whilst if you would like to see the entire article list, you should go to the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated plans, will allow you to access the elaborate online help documentation that we’ve compiled for you. The articles themselves include general information on our hosting services, informative tutorials about the separate functions that you can access, plus troubleshooting instructions that can help you solve common issues that you could bump into. The topics that we’ve covered encompass virtually everything, from easy things such as how to host a new domain name in the account, to more elaborate ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a particular Control Panel section will always be available in the right corner of the page that you’re on, while the full article collection can be accessed through the dedicated Help section.